Delivery and Returns

 

Delivery

Delivery Fee is a flat fee of R99 for Gauteng, and R130 for the rest of South Africa.

Your package can be delivered to your nearest Postnet or via our courier service which delivers to your door. Delivery takes 2-3 working days to arrive not including public holidays and weekends

If a certain item is not available it could take up to 6 weeks to arrive. Customer will be notified and will be updated until arrival.

Returns

• If you need to exchange an item that’s either too big or too small for a different size, you need to inform us within TWO days of collection/delivery and you need to return the item within SEVEN days (No Refunds).

• If you need to re-order a different item you need to inform us within TWO days and you need to return the original item, in its original state to us within SEVEN days (No Refunds).

Damaged items can be swopped for another item of the same value. Refunds will be allowed for certain orders.

Email Us

Contact Info

Leigh-Ann Zaki

Leigh@jewel-lee.co.za

082 448 0570